Role Overview:
The IT Support Officer will assist in managing IT equipment and systems to ensure smooth daily operations. This role involves setting up and maintaining laptops, networks, and IT assets, as well as providing support for outlets and ensuring their IT infrastructure is functional.
Key Responsibilities:
- Prepare and configure laptops for use.
- Maintain IT assets, including tracking inventory and performing regular updates.
- Set up and support WiFi and network configurations.
- Provide basic maintenance for laptops and printers.
- Assist with setting up and maintaining IT systems, including Point-of-Sale (POS) setups at outlets.
- Respond to IT-related issues and ensure systems run efficiently.
Qualifications:
- Educational background in Information Technology, Computer Science, or a related field.
- Experience in IT support or a similar role.
- Understanding of network setups and hardware maintenance.
- Organizational skills to manage IT assets effectively.
- Strong problem-solving and communication abilities.
- Familiarity with POS systems and IT security practices.
- Experience with managing IT tools and equipment in a business environment.