Academic Operations Manager
Job Description:
- Coordinate with the Head of Academic and Ops regarding teacher development and teacher utilization.
- Manage the development of Teacher Leads and Managers, including but not limited to: Training new Teacher Leads/Managers; Conduct regular training sessions for Teacher Leads/Managers.
- Conduct research related to Sparks English’s teachers and products according to the Business Unit’s needs.
- Recommend data driven improvements and initiatives to increase academic improvement.
- Communicate and monitor the implementation of initiatives from the Head Office to the Teacher Leads/Managers.
- Bridge the communication between the academic team at the center level and Head Office.
- Stay updated with trends in education and suggest innovative ideas for continuous improvement
Qualifications:
- Bachelor’s degree in English Education, TESOL, Applied Linguistics, Educational, Management, or a related field. A bachelor’s degree in any field may be considered, with relevant experiences.
- High proficiency in English, with a minimum of C1 CEFR level. Proof of English proficiency (such as IELTS, TOEFL, Cambridge English exams, or equivalent) is required.
- Minimum of 2 years of experience in educational management, operations, or a similar role.
- Proficient in Google Sheets, including advanced functions and data analysis tools.
- Knowledge of Looker Studio or similar data analytics applications is a bonus.
- Experience in teacher development and management, including the training and mentoring of English teachers.
- Experience in leading and conducting training sessions for educational staff, specifically within the context of English language teaching.
- Background in research and data analysis, preferably within an educational setting.
- Strong leadership and managerial skills with the ability to motivate and guide a team.
- Excellent communication skills, both verbal and written, with the ability to convey ideas clearly and effectively.
- Proficient in data-driven decision-making and able to analyze and interpret data to recommend improvements.
- Strong organizational skills with the ability to manage multiple tasks and projects simultaneously.
- Up-to-date knowledge of educational trends - especially in English education - and the ability to apply innovative ideas to improve academic performance.
- Ability to work collaboratively with different stakeholders, including the Head Office, Teacher Leads, and Managers at the center level.
- Problem-solving skills with a proactive approach to identifying and implementing solutions.
- Highly adaptable and able to work in a dynamic, fast-paced environment.
- A strong commitment to the continuous improvement of educational standards.
- Ability to build and maintain strong relationships with colleagues and stakeholders.
- Strong attention to detail and a high level of accuracy in work.